Caroline is the Director for Incident Management and Resilience for the Environment Agency. She is responsible for establishing and leading the approach to flood and environmental incidents by the Environment Agency. Prior to this, Caroline was the Area Manager for Hertfordshire and North London. In this role she led an operational workforce of over 300 staff delivering on land, water and waste regulation, environmental protection and flood mitigation and incident response across the geographic area.
Caroline is an Australian, and prior to moving to the UK in 2011 with her husband she worked in State Government in Victoria, Australia for over 20 years. She has a background in land and natural resource management covering both policy and operational areas. She has worked in forestry, catchment management, coastal policy and the management of crown land for commercial development and use, including governance of alpine resorts. A core part of her responsibilities was also having an incident response role for bushfire management in Victoria and more recently for flooding in the UK. In 2008 she was the first female to lead a contingent of Australian and New Zealand firefighters to support the United States in Northern California with bushfire response. Caroline appeared as an expert witness at the Royal commission into the Black Saturday bushfires in 2009.
Caroline has an Executive Masters in Public Administration and completed the Senior Executive Programme at the London Business School in 2012.
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